Live Support

 Step 1: Once you are on the phone with a member of our support team.

Please click here for Info@Gate Support ,  for Commercial Applications , for Financial Applications , for   Technical Applications.

Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

DanaosOne is a our new platform for collaboration and communications that can also be used for live assistance via its conferencing services. If you are not a member of DanaosOne you can click here to register for free. 

For more information on how communications work in DanaosOne please _DanaosPLATFORM_USER_GUIDE3