Step 1: Once you are on the phone with a member of our support team. Please click here for Teamviewer or Teamviewer12. Step 2: You are prompted to download a small virus-free plug-in. Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard. Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
DanaosOne is a our new platform for collaboration and communications that can also be used for live assistance via its conferencing services. If you are not a member of DanaosOne you can click here to register for free.